Welcome to the Novellaire LLC website.
These Terms of Service and Conditions (hereinafter referred to as the “Terms”) apply to your access, browsing, and use of the website operated by Novellaire LLC (hereinafter referred to as “Novellaire LLC,” “we,” or “the Company”), as well as transactions involving the purchase of headwear products through the website.
By accessing the website, browsing products, or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
- Company Information
Company: Novellaire LLC
Email: [email protected]
Address: 4102 N Flowing Wells Rd, Tucson, AZ 85705
Phone: 623-324-0472
- Products and Services
Novellaire LLC offers headwear products to customers through the website, including but not limited to caps, knit hats, and other related products.
We strive to ensure the accuracy of product names, images, sizes, materials, colors, and other product information displayed on the website.
Due to variations in screen displays across different devices, the actual color of the product may differ slightly from the images shown on the website.
Specific product prices, specifications, availability, and other details are subject to the information displayed on the website at the time the order is submitted.
- Orders and Contract Formation
After a customer submits an order via the website, we may send an order confirmation.
The acceptance of an order is subject to confirmation and acceptance by Novellaire LLC.
In the event of product unavailability, pricing errors, technical issues on the website, or other circumstances preventing the reasonable fulfillment of the order, we may contact the customer to cancel or modify the order.
If an order is cancelled after payment has been made, we will process the refund in accordance with applicable refund procedures.
- Payment Terms
You are required to make payment for your order based on the prices displayed on the website’s checkout page.
The order price may include:
Product price
Applicable taxes
Shipping costs
Other fees clearly displayed on the checkout page
Customers can view the final amount payable before submitting their order.
Novellaire LLC may process order payments through third-party payment services. Customers must provide accurate, valid, and truthful payment information.
We may suspend or cancel an order if payment fails, is declined, or if the transaction requires further verification.
5. One-Time Sale and Billing Terms
Sales of headwear products on the Novellaire LLC website constitute one-time purchases.
Unless expressly stated otherwise on the product or order page:
The product cost is a one-time purchase fee;
It is not a subscription service;
It does not automatically renew;
It does not involve automatic recurring charges;
Completing an order does not trigger automatic future payments;
The cost of each order is based on the final amount confirmed by the customer at the time of submission.
Any subsequent purchase by the customer is treated as a new, independent order and billed separately based on the new order amount.
- Pricing and Price Adjustments
Product prices on the website are subject to change based on the product, promotional activities, market conditions, or other operational factors.
Price adjustments do not affect orders already accepted and confirmed by Novellaire LLC, unless otherwise required by law or agreed upon by both parties.
In the event of obvious pricing or technical errors on the website, we may contact the customer to confirm or cancel the relevant order, to the extent permitted by law.
- Intellectual Property and Ownership
Novellaire LLC retains all intellectual property rights regarding its website and associated original content.
Unless expressly stated otherwise, the following content on the website belongs to Novellaire LLC or its licensors:
Website name and brand-related content
Trademarks, brand logos, and commercial identifiers
Written website content
Product descriptions
Original images and visual content
Page design
Website layout
Graphic elements
Product display content
Website code and technical content
Other original content
No individual or organization may copy, reproduce, modify, sell, distribute, publicly display, republish, or use such content for commercial purposes without the prior written consent of Novellaire LLC.
Upon purchasing headwear products, the customer acquires only the right to use the product; such purchase does not grant ownership of Novellaire LLC’s trademarks, brand, website content, images, text, designs, or other intellectual property rights.
In the event of unauthorized use of its intellectual property, Novellaire LLC reserves the right to demand the cessation of the infringing activity and to take appropriate measures to the extent permitted by applicable law.
8. Acceptable Use
Customers may use this website in the normal course of business, subject to compliance with these Terms and applicable laws, including:
Browsing headwear products;
Viewing product information;
Creating and submitting legitimate orders;
Using standard shopping functions provided by the website;
Contacting customer service;
Viewing order and after-sales information.
Customers shall use the website in a lawful, honest, and reasonable manner.
- Prohibited Conduct
When using this website, you must not:
Violate any applicable laws or regulations;
Conduct transactions using a false identity or false information;
Gain unauthorized access to the website’s backend or other restricted areas;
Attempt to damage, interfere with, or bypass website security measures;
Use automated programs to scrape large amounts of website content;
Copy or use website images, text, trademarks, or other content without authorization;
Use website content for unauthorized commercial purposes;
Engage in fraudulent transactions or malicious payments;
Interfere with the normal operation of the website;
Upload viruses, malicious code, or other harmful programs;
Attempt to obtain the personal information of other customers;
Use the website to engage in illegal or fraudulent activities or activities that infringe upon the rights of others.
- Consequences of Violation
If we reasonably believe that a user has violated these Terms, engaged in fraud, abused the website, or committed other illegal acts, Novellaire LLC may take appropriate measures to the extent permitted by applicable law, including:
Refusing or cancelling relevant orders;
Suspending or restricting access to the website;
Terminating the relevant account or service;
Demanding the cessation of unauthorized use;
Retaining relevant transaction and technical records;
Reporting suspected illegal activities to relevant authorities;
Seeking appropriate legal remedies in accordance with applicable law.
The measures above do not limit other rights and remedies available to Novellaire LLC under the law.
- Disclaimer
To the maximum extent permitted by applicable law, Novellaire LLC does not guarantee that the website will always:
Operate without interruption;
Be entirely free of technical errors;
Be entirely free of system failures;
Have website information that is completely free of errors or omissions at all times.
The website may be temporarily inaccessible due to maintenance, technical issues, security incidents, network failures, or other unforeseen causes.
We will make reasonable efforts to maintain the normal operation of the website.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Novellaire LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use the website.
We shall not be liable—beyond the extent required by law—for damages caused by:
Network interruptions;
Failures of third-party services;
Payment service anomalies;
Unforeseen technical issues;
User violations of these Terms;
Inaccurate information provided by the user;
Events beyond Novellaire LLC’s reasonable control.
The limitations of liability in these Terms do not apply to liabilities that cannot be excluded or limited under applicable law.
- Third-Party Services
The website may utilize third-party services, including payment processing, website hosting, analytics, security, or other technical services.
Third-party services may be subject to their own terms and privacy policies.
Novellaire LLC assumes no liability—beyond the extent required by applicable law—for the operations, content, or policies of independent third-party services.
- Dispute Resolution
In the event of a dispute between you and Novellaire LLC regarding the website, orders, products, or these Terms, the parties shall first attempt to resolve the matter amicably through direct communication.
Customers may contact us via:
Email: [email protected]
Phone: 623-324-0472
If the dispute cannot be resolved through direct communication, the parties may pursue resolution through a court of competent jurisdiction or other lawful dispute resolution methods, in accordance with applicable law.
Any dispute resolution process is subject to applicable law and does not exclude mandatory rights that consumers may possess under applicable law.
- Governing Law
These Terms and the relationship between you and Novellaire LLC arising from the website, products, or orders are governed by applicable U.S. federal law and the laws of the State of Arizona, without regard to conflict of law principles.
If applicable law grants consumers other non-waivable statutory rights, these Terms do not limit or exclude such rights.
- User-Submitted Information
If a customer voluntarily submits reviews, feedback, suggestions, or other information to Novellaire LLC, the customer warrants that they possess the necessary rights to submit such content and that the submission does not infringe upon the legal rights of third parties.
We may use voluntarily submitted feedback or suggestions to improve our products and website services, to the extent permitted by law.
17. Privacy
Any personal information you submit while using the website will be processed in accordance with Novellaire LLC’s Privacy Policy.
The Privacy Policy constitutes an integral part of these Terms.
- Amendments to Terms
Novellaire LLC may update these Terms in response to business changes, adjustments to website functionality, or changes in laws and regulations.
Updated versions will be posted on the website, and the effective date may be updated accordingly.
Your continued use of the website following the publication of updated Terms constitutes your acceptance of the updated Terms, except where otherwise provided by law.
- Severability
If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the maximum extent permitted by applicable law.
- Entire Agreement
These Terms, the Privacy Policy, and other applicable policies published on the website constitute the entire agreement between you and Novellaire LLC regarding the website and transactions involving related products.
In the event of a conflict between these Terms and applicable law, the mandatory provisions of applicable law shall prevail.